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Case Studies

Westfund Health Insurance logo

Westfund Improves Business Performance By Developing Work Teams

JetBlue Bridges Leadership Gap With Comprehensive Development Program for Crewleaders

Danbury Health Systems - A not-for-profit regional medical center - Uses MBTI® Assessment to Develop More Effective Leaders

MassMutual - Sales Agents Turn to Strong Assessment for Targeted Marketing - Increasing Agent Profitability and Retention

St. Luke's Hospital & Health Network - Two-Year Long Application of CPI TM Instrument Results in ROI Exceeding 3,000 Percent

Sony Corporation - Developing a Common Language for Self-Awareness Using the Myers-Briggs® Assessment

Southwest Airlines - Creating a Corporate Culture That Soars with the MBTI® Assessment

Ernst and Young - International Accounting Firm Strengthens New Leadership Using MBTI® Instrument

St. Luke’s Hospital & Health Network - Bolstering Staff Soft Skills Helps Hospital Face Major Challenges

AIM AIM Investment Services - Leadership and Team Development Solution Improves Disaster Preparedness

Nokia - Finds New Ways to Deliver Assessment-Based Coaching and Career Development

Kaiser Permanente - Using Myers-Briggs® Assessments to Enhance a Broad Range of Training

Marriott - Leading the Way to Customer Satisfaction

Texas Instruments - SkillsOne™ Technology Enables Texas Instruments to Get More out of Assessments

UCSF UCSF Center for the Health Professions - Advancing Leadership Skills to Build a Safer Health System

Shaffer Title - Uses Myers-Briggs® Assessment to Develop Common Corporate Language, Jump-Starting Growth

Call Centers Can Increase Customer Satisfaction Through Effective Conflict Management - New Study Finds That Call Reps' Preferred Conflict-Handling Styles Affect Customer Satisfaction

Interior Health Authority of British Columbia - Improving Communication and Team Building with the MBTI® Instrument

US Military - Identifying Military Leaders, Building Competencies with CPP’s CPI 260™ Assessment and Research Services

NovaStar - Building a World-Class Learning Organization with the Myers-Briggs® Assessment

Baptist Health Care - Where Staff Retention Drives Patient Satisfaction

Delta Associates - Assessments are an Essential Part of The Delta Associates' Executive Coaching and Consulting

Baptist Health Care - Contented Employees Mean Satisfied Customers for Baptist Health Care

Pixio Software - Start Up uses the MBTI® Assessment to Improve Communication


		Customer Quotes
		........................................................................... “Our students are amazed at the accuracy of the results of the STRONG. They find the thoroughness of the report and the ability to research their options using O*NET™ exciting. As an advisor, I find it to be a very powerful tool in guiding my students toward a major and future career.” Kathy Eskew TRiO SSS Program Director The University of Tennessee at Martin

		........................................................................... "Southwest Airlines uses SkillsOne® and the MBTI® Complete assessment for Employee development. SkillsOne® makes it easy to access my account and our client's files.I'm very pleased with the service that SkillsOne has provided." Scott T. Powell Manager of Training, Airport Performance Improvement Southwest Airlines

		........................................................................... “SkillsOne has allowed me to easily leverage the power of the MBTI instrument. It is an integral tool that I use all the time. The simplicity of SkillsOne and the professional level of output I get from it jumpstarted my ability to dramatically increase my coaching effectiveness and efficiency.” Brad Dolbec Capital One

		........................................................................... “As a qualified Myers-Briggs Type Indicator practitioner I regularly use CPP. Their commitment to excellence, customer service and satisfaction, as well as professional courtesy is impeccable. The dedicated attention I receive from my personal customer representative is invaluable and a time saver. Recently, I became a SkillsOne user; having a dedicated website to process my assessments. This is an indispensable tool in working more effectively with my clients. Kudos to CPP and their committed staff who make life as a consultant easier!” Phil White Senior Pastor Calhoun Seventh-day Adventist Church

		........................................................................... “The MBTI® Qualifications Program is a well-structured workshop which reviews the theoretical concepts of the MBTI instrument while providing opportunities for hands-on practice and role-play.�It provides participants with all of the tools necessary to successfully conduct MBTI interpretations while making sure that they enjoy learning and practicing. The daily exams help you review and learn the material well.�For me personally, it was a wonderful week of self discovery." Arturo Pagan HR Specialist UN Population Fund

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